Slecto privacy statement

For Slecto's own website, accounts, administration, support and commercial communication, Slecto is controller. Add the final legal entity, registered address, Chamber of Commerce number and privacy contact before publication as a final legal document.

When a customer uses Slecto to show a guide on their own website, the customer usually determines the purpose and means of processing visitor data. The customer must provide their own privacy information to visitors.

For Slecto's own website, account and support purposes, we may process account details, organization details, contact messages, billing data, technical logs and dashboard activity.

Through guides and widgets, depending on the customer's setup, Slecto may process answers, selected options, flow path, product recommendations, contact details, quote requests, marketing opt-in, consent context and analytics events where allowed.

Slecto is not intended for special categories of personal data unless a separate valid basis, suitable configuration and written arrangement exist.

We process data to provide the service, calculate product matches, send requested emails, manage accounts and organizations, answer support requests, secure the platform and improve product quality.

Depending on the situation, legal bases may include performance of a contract, consent, legitimate interest and legal obligation.

Slecto uses necessary technologies for security, sessions, dashboard access and core guide functionality. Analytics, marketing cookies or comparable tracking that use persistent identifiers may require consent.

On Slecto's own website, statistics and marketing cookies are loaded only after consent. Visitors can accept, reject or configure categories and later reopen cookie settings.

Embedded Slecto widgets do not show a separate Slecto cookie banner. Their standard funnel measurement is cookieless: it keeps a random identifier only in the open widget, does not write cookies, localStorage or sessionStorage, and does not collect IP addresses, full URLs, user agents or precise location in analytics events. This allows aggregate views, starts, answers, completions and clicks without recognising a visitor on a later visit.

Host CMP signals remain relevant for optional guide storage, commerce attribution and marketing. Contact details are processed only when a visitor submits the form; marketing follow-up still requires opt-in or another valid customer-managed basis. The customer remains responsible for its privacy information and for assessing the appropriate legal basis in its jurisdiction. Slecto can provide technical support, but does not replace legal review.

Slecto can send transactional emails when a visitor asks for them, such as a personal product recommendation, result email, quote request or confirmation.

Marketing emails, newsletters, nurture emails and campaign follow-up are sent only when there is a valid opt-in or another applicable legal basis. Unsubscribes, suppression, bounces and complaints are always respected.

Slecto shares personal data only when needed for the service, when instructed by the customer or user, or when legally required. This may include hosting, database storage, authentication, email delivery, analytics, security services, support tools, payment or administration services and webshop integrations.

We keep personal data only as long as needed for the relevant purpose, administration, security, legal obligations, disputes or customer instructions. Customers can manage or request deletion of their data.

Depending on the situation, you may have the right to access, correct, delete, restrict or transfer your data, object to processing, withdraw consent and lodge a complaint with the Dutch Data Protection Authority.

If your request concerns data collected through a guide on a customer website, Slecto may ask you to contact that customer because the customer is usually the controller.

Slecto applies technical and organizational measures such as access control, role-based permissions, secure connections, rate limiting, logging, RLS policies, encryption where appropriate and limited data access.

Questions about this privacy statement or personal data can be sent via the contact page. Slecto may update this statement when the service, law or processing changes.

This privacy statement is a careful concept for Slecto, but does not replace legal advice. Add final company details, processor lists and exact retention periods before using it as a final legal document.

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